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Exploratory and Explanatory Research on Corruption in Public Procurement. A multiple Case Study in Four Subsidiaries of NIORDC
, Ph.D. Dissertation Sharif University of Technology ; Sepehri, Mehran (Supervisor)
Abstract
Despite a rather long history of bureaucratic public administration, Iranian public sector has failed to catch up with the ever developing knowledge of fighting corruption in “public procurement”, a critical field of governmental management which accounts for at least 15 percent of GDP around the world. While international organizations like TI and OECD have been broadly active in globalizing the standards of integrity and calling for improvements in the national frameworks of procurement, a reductionist agenda might take the safest path of change by following whatever prescribed by those international bodies. However, there have also been some deeper reflections on the complexities of...
Developing a model for citizens' satisfaction with public sector services based on rough sets theory: A case study of Tehran municipality
, Article Tehnicki Vjesnik ; Volume 20, Issue 5 , 2013 , Pages 795-802 ; 13303651 (ISSN) ; Kianfar, F ; Sharif University of Technology
2013
Abstract
Original scientific paper Developing a model for citizens' satisfaction with public services is one of the effective factors for improvement of service quality. In recent years, many studies have been carried out to identify a model for citizens' satisfaction with public sector services. In the structure of the presented models in the literature, one of the most important issues regarding organizations giving public services is identification of service scopes that have the most impact on citizens' satisfaction. This paper aims to develop a model to identify citizens' satisfaction status with public services. To do so, first, key factors influencing citizens' satisfaction with public...
Challenging the effectiveness of information technology strategies in Iran's public sector: A case study
, Article 6th European Conference on e-Government, ECEG 2006, Marburg, 27 April 2006 through 28 April 2006 ; 2006 , Pages 243-252 ; 20491034 (ISSN); 1905305184 (ISBN); 9781905305186 (ISBN) ; Feyzi, A ; Feiz, A ; Sharif University of Technology
2006
Abstract
The Iranian government has started and performed several Information Technology (IT) development plans and projects during recent years with the aim of taking advantage of IT in developing governmental services and increasing their efficiency. This case study intends to investigate the overall effectiveness of the implemented plans according to viewpoints of experts. A survey was conducted in The 1st International Conference on Information and Communication Technology Management in which the attendants were experts from academia and public sector. The questions were designed to obtain their views and standpoints about various issues concerning the success of IT plans in different segments...